Level 2 : Advanced
This section expands on Level 1 activities to advance the analysis of procedures to ensure operator needs are captured, personnel involved in the task have a basic understanding of Human Performance and the procedure format is addressed.
Additionally, this Level promotes a review of available mechanisms in place to enable procedures to be corrected, updated and improved.
WHO WOULD APPLY THIS?
Individuals: HSE and quality professionals, engineers, operational leaders and other individuals involved in writing and reviewing task-level procedures and work instructions.
Management System: HSEQ Leaders and Safety Management System Leaders.
STEP 1 : WHAT DO YOU NEED TO KNOW?
Applicable to HSEQ Professionals, Engineers, Operational Leaders:
- WAI v WAD
- Procedure Development Process
- Procedural non-compliance as a form of adaptation
- How to prioritise procedures for review
- How to assess the readability of procedures
- Detailed regulatory requirements
- Task Improvement Process
STEP 2 : WHERE CAN YOU LEARN IT?
Take the Task Improvement Process (TIP) eLearn : (available soon).
HPOG HF in Procedure and Work Instruction Design : (in development).
Inspecting Human Factors at COMAH Establishments : Specifically Topic 1 (p7-9), Topic 4 (p14-15) and the Roadmap Graphic (appendix 3, p20)
Undertake advanced training (costs may apply):
Enrol on HP for the Energy Sector Learning Module LEVEL 2 : HP in Procedures Topic Area. This Level offers knowledge and understanding of the techniques and concepts in HP, developing competence in one or two specific areas of human performance in the energy sector that would give you the ability to apply appropriate HP techniques and methods in practice.
STEP 3 : WHAT DO YOU NEED TO DO?
Applicable to HSEQ Leaders and SMS Leaders:
Ensure there is a management system level process in place setting requirements for procedure/job aid development and management incorporating:
- Procedure writing policy and procedure so that the needs of end users and work-as-done is captured through the involvement of operators either through WTTT template or similar
- An easy mechanism in place for operators to correct / improve procedures
- Training for people involved in procedure writing and reviewing
- Procedure writing and review is connected to the competency management system and verification
- Quality review process
STEP 4 : USE TOOLS, TEMPLATES AND EXAMPLES
(The following Items are in development, coming soon!)
- How To Integrate Checklist
- Examples of wording of policy and procedure
- Example of procedure templates incorporating PSFs, warning etc
- Procedure quality verification checklist
- A list of regulatory requirements and guidance for design and review of procedures