Human Performance in Procedures Webinar
HPOG Webinar - Human Performance in Procedures with David Jamieson
Procedures are designed as a means to provide the right person with the right information at the right time. Human Performance in Procedure Management focuses on integrating the needs of the end user into the process and design of procedures and work instructions.
David Jamieson, Human Factors Lead at Shell, talks us through some real life examples of incorporating Human Performance in the development of new, and review of existing, procedures.
Useful resource links:
HPOG Walk Through Talk Through Guidance
HPOG Recommended Practice - Human Performance in Procedure Management